Montclair State University - Assistant Director Information Technology (Facilities)

Posting Date
September 7, 2017

Position Title
Assistant Director Information Technology (Facilities)

Vacancy #

University Facilities

University Facilities

Job Description
Reporting to the Director Information Technology Facilities, the Assistant Director Information Technology assists in the planning, development, and implementation of information systems; reviews related programs and systems; maintains, upgrades, and installs operating systems, application software, security, and monitoring utilities on FMIS-managed client systems and application servers; acts as liaison with clients utilizing the systems; provides hardware/software support to end users; installs hardware and software on servers or workstations; performs analytical, technical, and administrative work in planning, implementing and implementing systems and technical solutions.  Performs related duties as assigned, necessary, or requested by management. 

Performs the installation, testing, maintenance and upgrading of systems software and hardware on various computing platforms, according to standards set by Director of Facilities Information Technology, to insure the compatibility, effectiveness, security and integrity of all systems and services.

Working with application administrators and/or designated vendor support personnel, assists in the installation and updating of client/server applications on both the server and clients as necessary to ensure proper communication, functionality, and security.

Facilitates and monitors secure remote access to server systems as required by vendor support agreements. Create and maintain system documentation.  Configures local account profiles, passwords, OS firewall, group policies, and other network security settings on Windows database, web, application, and general-purpose computing servers.

Coordinates with Office of Information Technology to develop and test effective backup and data retention policies and procedures for all Windows servers and application data repositories.

Coordinates and/or performs the installation of applications in a mixed Windows / Linux environment in support of client server software. Manages access and permissions for users of hosted applications as necessary.

Facilitates and manages secure system integration points in support of authorized data exchanges between application environments as necessary.

Develops scripts and command procedures to enhance the functionality and manageability of supported systems.

Evaluates server and application operations and performance as required; develops and implements procedures to improve performance and meet required objectives.

Maintains integrity and appropriate confidentiality in institutional and program operations. Contributes to the preparation of studies and reports containing findings and recommendations for the implementation of systems, security and application software.

Acts as liaison with external vendors to ensure that new and existing hardware and software installations meet the needs of the unit as well as conform to all IT computing standards.

Establishes and maintains effective communication and cooperative working relationships with University administrators, faculty and staff, government and private agencies in order to accomplish the mutual objectives of both Student Development and Campus Life and the Facilities Information Technology Division.

Develops appropriate communication with user community to insure transfer of operational, procedural, and policy information.

Works with the project managers and internal clients to verify the business and system requirements, which generate the need for changes in the information technology infrastructure.

Consults with supervisor concerning problems/obstacles, task prioritization, and policy matters. Offers suggestions for improvement as appropriate.

Attends and participates in meetings or university events related to assigned responsibilities.

Maintains system and network logs as necessary to identify potential security threats or attacks/probes on systems.

Evaluates and recommends hardware and/or software to meet current and future needs on all supported facilities computing platforn1s.

Identifies and enforces open systems standards where applicable.

Compiles and analyzes systems and networks data as required to assist in capacity planning so computing and networking resources can be utilized to their full potential.

Represents the university at conferences, seminars or meetings, and serves on ad hoc and standing committees as required.

Participates in the development of policy, and in short and long range planning.

Performs other duties as assigned.

The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.

Qualifications & Requirements
Preferred Qualifications Include:

Bachelor's degree in Computer Science, Engineering, Business Administration, Management Information Technology or a related field from an accredited college or university.

Strong knowledge of Windows client and server operating systems and systems administration related tasks.

Knowledge of common vulnerabilities in Windows operating systems and how to mitigate them through proper security configuration.

Knowledge of Internet standard protocols like TCP/IP, UDP, DNS, IMAP/POP, and HTTP.

Ability to acquire considerable knowledge of the Facilities system and the daily functional requirements of systems such as listed:

  • Facilities Operations Management - Maximo
  • Workforce Management Suite - Kronos
  • Access Control – Lenel
  • Power Management Automation Control – Eaton
  • Building Automation – Siemens
  • Capital Project Management - Archibus
  • License Plate Recognition (LPR)
  • Package Tracking - Tektrack
  • Fuel Management - OPW
  • Building Management - Desigo
  • CCTV Systems - ExacqVision
  • Building Automation - WebCTRL
Knowledge of server virtualization technologies such as VMware and Citrix XenApp.

Strong familiarity with scripting languages including: DOS batch, Windows PowerShell, etc. as well as knowledge of Windows database solutions such as Access, SQL Server and Oracle.

Ability to maintain a best practices approach to system installation, maintenance, and security posture in a production environment.

Ability to acquire thorough knowledge of the program or unit purpose, goals, and objectives. Ability to acquire knowledge of the laws and regulations which impact on the program or unit.

Ability to prepare clear and detailed correspondence.

Ability to represent the university at conferences and seminars.

Ability to evaluate procedures and develop alternative methods to improve procedures to meet institution, division, and unit objectives.

Ability to establish cooperative working relationships and coordinate programs with other offices or organizations that impact on or relate to work of the program or unit.

Salary Range
Commensurate with experience.

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Organizational Marketing Statement:

Montclair State University

With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, Montclair State is designated a Research Doctoral 3 University by the Carnegie Classification of Institutions of Higher Education.

Located 12 miles west of New York City on a 252-acre suburban campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, the University offers a comprehensive undergraduate curriculum with a global focus; a broad variety of superior graduate programs through the doctoral level; and a highly productive, dedicated and diverse faculty and student body.

The University’s 10 colleges and schools offer more than 300 undergraduate and graduate majors, minors, concentrations and certificate programs, and with more than 120 student organizations and 18 NCAA Division III athletic teams for men and women, Montclair State offers its students a comprehensive college experience.

EEO/AA Statement:

Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity.

Additional information can be found on the website at