In today’s facilities management environment, it is not only important to be an effective supervisor, but your leadership skills are necessary to building a dedicated, enthusiastic workgroup and organization. Leaders try to draw the best out of people, while supervisors must make sure people give their best.
Leaders help themselves and others to do the right things. They set direction, build an inspiring vision, and create something new. Leadership is about mapping out where you need to go to "win" as a team or an organization. It is dynamic, exciting, and inspiring.

Definition of Leadership: Ability to influence, motivate, and enable others to contribute toward the effectiveness and success of the organizations of which they are members.

Leadership Competencies:
  •  Setting a vision
  •  Displaying technical skills
  •  Managing change
  •  Managing time and resources
  •  Focusing on the customer
  •  Taking responsibility
  •  Dealing with individuals
  •  Taking initiative beyond job requirements
  •  Supporting groups and teams
  •  Handling emotions
  •  Sharing information
  •  Displaying professional ethics
  •  Solving problems, making decisions
  •  Managing business processes
  •  Showing compassion
  •  Managing projects
  •  Making credible presentations

Leadership Development:
APPA Leadership Academy - http://www.appa.org/training/academy/index.cfm
American Management Association - http://www.amanet.org/training/seminars/leadership-training.aspx
Covey Leadership - http://www.franklincovey.com/tc/solutions/leadership-solutions/leadership-great-leaders-great-teams-great-results
Leadership Training Directory: https://www.trainingindustry.com/leadership/top-companies-listings/2013/2013-top-20-leadership-training-companies.aspx

Leadership Links/Resources:
Reading List - http://ideas.ted.com/what-it-takes-to-be-a-great-leader-a-recommended-reading-list/

Web Sites: http://www.mindtools.com/pages/main/newMN_LDR.htm